Help desk
How can we help?
Your page
Why is my name already here?
It is in the credits of work that was released. We list the credit, nothing private.
How does claiming work?
The button on the page is the whole flow. You tell us which credits are yours. You can add anything that backs it up: a production that will vouch for you, a link, an agent. Then a person here checks it.
Not in there yet?
The archive is deep but it is not finished, and plenty of good people are not in it yet. Make an account and your page starts from your first credit instead of from nothing. You can add the work yourself, and we check it the same way.
Who sees my contact details?
Anyone can see your credits. Your contact details stay private.
Can my agency or office manage it?
Yes, for the people it represents, with their agreement.
Credits
Who fixes a wrong credit?
You do. Claim your page and fix it. A change is checked before it shows.
Where does a credit come from?
A credit says who made a released film, series or ad.
When does a credit show as confirmed?
A credit shows as confirmed only when someone else confirms it: a person who worked on it, or a verified production. A credit you add yourself never confirms itself.
How do I take my page down?
Open your page and choose “This is wrong / take this page down”.
Productions
What can I look up?
People, titles and companies, in English and Arabic. See who shot, cut and scored a title, not just who starred in it.
Productions
Look people up by what they made. Verified productions see how to reach them.
Account and safety
How do I change my password?
You can change your password in your account settings. Changing it also signs you out on every other device, which is the fastest thing to do if you think someone else has your password.
Something looks unsafe. What do I do?
Use Report on the profile or in the conversation. A person reads every report.
Did not find your answer?
We answer in turn, Sunday to Thursday.